At Mad City Outdoor Gear Shop, we understand that when you order tactical equipment, you need reliable delivery options that match the dependability of our gear. Whether you’re a law enforcement officer preparing for duty, military personnel gearing up for deployment, or an outdoor enthusiast planning your next adventure, we’ve streamlined our shipping process to get your equipment to you efficiently.

OUR SHIPPING COMMITMENT

We process all orders within 1-2 business days from our headquarters in Greenwood, US. Our team of tactical gear experts carefully inspects and packages each item to ensure it arrives in perfect condition, ready for immediate use in the field.

STANDARD SHIPPING

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 flat rate
  • Tracking: Full tracking included

Ideal for when you need your tactical apparel, armor, or survival gear with reliable tracking and faster delivery times. Recommended for time-sensitive orders of duty gear or professional equipment.

FREE SHIPPING

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Cost: Free on orders over $50
  • Tracking: Basic tracking included

Perfect for larger orders of backpacks, plate carriers, or bulk purchases of survival equipment when delivery speed isn’t critical. Our most economical option for international customers stocking up on tactical essentials.

IMPORTANT DELIVERY NOTES:

  • We ship worldwide except to certain Asian countries and remote regions
  • Customs fees may apply to international shipments (varies by country)
  • Delivery times are estimates and may vary due to customs processing
  • Signature may be required for delivery of certain tactical equipment

AFTER YOUR GEAR ARRIVES

We stand behind every product we sell with our 15-day return policy. If your tactical gear doesn’t meet your expectations for professional performance, contact our customer service team at [email protected] to initiate a return.

For law enforcement units, military groups, or security teams placing large orders, contact us directly for customized shipping solutions and potential expedited delivery options.

Ready to gear up? Our selection of professional-grade tactical equipment is waiting. Place your order today and experience the Mad City Outdoor Gear difference in both product quality and delivery reliability.